We were suing a giant company, and honestly, I didn’t think I would get anything. But my attorney wouldn’t take no for an answer. Each time we spoke, she was optimistic. One evening, I got a text saying, “They want to settle. Call me when you can.” I was thrilled.

Each case has a hotline, staffed by case managers, not just operators. They quickly answer questions and return calls the same day. I live in American Samoa, which is a long way from Alabama. They always stayed late into the night to take my calls when it was convenient for me.

I thought finding the records I needed to prove my case would be hopeless. All of this happened years ago. But they have investigators who are all ex-law enforcement that tracked everything down in just a few weeks.

They took the time to provide the names of everyone on my team. The case manager, paralegal, investigator, and my attorney. I knew how to reach all of them. I loved that personal touch.

SV provided updates every step of the way without overloading me. They used text messages for quick notifications or to remind me of things I needed to sign. They were also willing to stay late to answer my questions or help me on the weekends just to accommodate my work schedule. I will be happy to recommend your firm to anyone.